Interfaith Council for Social Service (“IFC”) is committed to the privacy of those who visit and use our website, https://www.ifcweb.org. By visiting our website and by submitting your information on our website, you agree to IFC’s use of that information as described below.

What personal data we collect and why we collect it

IFC uses the contact information (name, email, phone, address) that you provide when filling out our website contact form or completing our volunteer application to respond to your inquiries and connect you with volunteer opportunities with IFC.

IFC uses the contact information your provide when making an online donation or subscribing to our email list to send tax receipts and to keep you informed about our programs and initiatives. You may opt out of non-transactional emails at any time by using the unsubscribe link in the email footer.

Contact forms

IFC uses Formidable Forms for our website contact form and our volunteer application. IFC retains submissions on these forms for user and volunteer service purposes. IFC does not use the information submitted through these forms for marketing purposes.

Donor Privacy

IFC is committed to respecting the privacy of our donors. Our online donations and email list subscriptions are processed via Neon One. Their privacy policy can be found at https://neonone.com/privacypolicy/.

Cookies and Analytics

Cookies are small pieces of data that are stored on a user’s device when they visit a website. IFC uses Google Analytics cookies to distinguish individual users by designating a randomly generated number as an identifier. It calculates number of visits and sessions, and generates data about website usage by the user without revealing personal user identities.  

Embedded content from other websites

Pages and articles on this site may include embedded content (e.g. YouTube videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. Thus, these third-party services may collect information about your interaction with embedded content in accordance with their own privacy policies.

Who we share your data with

IFC may use service providers as described in this policy to operate the website, process donations, send email communications, provide analytics, or display embedded content. IFC does not, however, sell your personal information to any third party.

How we protect your data

IFC’s website uses HTTPS encryption, shown by the padlock and ‘https://’ in your browser’s address bar. This helps protect information as it travels between your device and our website, including information submitted through our forms. While we take reasonable measures to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

IFC also works to prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information collected on this site via physical and electronic protections and organizational procedures.

Donors’ information is kept in a secure donor management database. Access to the database is restricted to IFC staff whose responsibilities require utilizing information within the database.

Questions & Policy Updates

If you have questions about IFC’s Privacy Policy, please contact us at info@ifcmailbox.org.

Changes to IFC’s Privacy Policy will be posted on this page. This policy was last modified on July 1, 2026.

SMS Communications

If we offer the ability to opt in to receive text messages from IFC in the future (not available at present), the Privacy Policy below and Terms of Service will dictate the provision of this service.

Privacy Policy

Effective Date: July 1, 2026

Inter-Faith Council for Social Service (IFC) respects your privacy and is committed to protecting your personal information.

Information We Collect

When you provide your mobile phone number and opt in to receive text messages from IFC, we may collect:

• Your name
• Mobile phone number
• Communication preferences
• Any information you voluntarily provide through forms, surveys, or responses

How We Use Your Information

We use your information to:

• Send program updates, event reminders, volunteer information, and organizational communications
• Respond to inquiries and requests
• Improve our services and communications

SMS Consent

By providing your mobile number and opting in, you consent to receive SMS messages from IFC.

• Message frequency may vary.
• Message and data rates may apply.
• You may opt out at any time by replying STOP.
• For assistance, reply HELP or contact us at (919) 929-6380.

Information Sharing

SMS consent is not shared with third parties or affiliates for marketing purposes. We do not sell, rent, or trade your personal information.

We may share information only when required by law or as necessary to provide services through trusted service providers acting on our behalf.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Contact Us

Inter-Faith Council for Social Service (IFC) 110 W. Main Street Carrboro, NC 27510 Phone: (919) 929-6380 Website: https://www.ifcweb.org